Refund Policy

Last updated: June 2026

Eligible for Refund

Report not delivered within 60 minutes after contacting support
Audit failed due to a technical error on our side
Duplicate payment charged in error

Not Eligible for Refund

Disagreement with findings or scores
Website was inaccessible or blocked crawlers at time of audit
Incorrect URL submitted
More than 7 days since purchase

How to Request

Email hello@360roi.ai within 7 days of purchase with your order ID and reason. Approved refunds are processed within 5–7 business days.

Contact

Scaletopeak Consulting · hello@360roi.ai